We know you may have questions about your illness, treatment options, or about Silver Hill. Please review the FAQs listed below as your question and answer may be listed. If the information you need is not listed, please submit your question using the form at the bottom of this page.
Use the checkboxes below to filter the list of questions by the type(s) that are of interest to you.
You will be assigned to one of our full-time staff doctors with whom you will meet regularly. He/She will get to know you from the beginning by doing a careful diagnostic assessment. Based on this assessment you and your doctor will develop a treatment plan. If it includes medication your doctor will initiate medication treatment, adjust the dose as needed and assess its effectiveness.
We strongly encourage family involvement, although for patients older than 16 this must be with their consent by state regulation. You can expect to meet with the team doctor and social worker to discuss such issues as diagnoses, treatment plan and discharge plan. Please see our Family Support Program pages for details on opportunities for family involvement.
Yes, when our patients are discharged we provide a discharge plan so that you can
continue your care with the physician who referred you to Silver Hill.
We participate in most major insurance plans. However, insurance policies and benefits vary greatly. Silver Hill’s admissions staff will help you obtain information on your policy concerning benefits allowable, co-pays and deductibles.
Appropriate clothing is required at all times. Shorts shorter than mid-thigh, bare midriffs, see-through clothing, miniskirts, tank tops, spaghetti string shirts, or any items with inappropriate logos or messages are not permitted. You may be asked to change clothing deemed by staff to be inappropriate. Staff will assess the appropriateness of a patient’s appearance, including makeup, hair and cleanliness. Walking barefoot in the buildings or on hospital grounds is not allowed.
At Silver Hill Hospital we treat each patient individually. It depends on the patient’s individual diagnosis and severity of illness.
Yes. When a patient comes to admissions they should bring all the medications they are currently taking. That would include prescription medications, over-the-counter drugs, vitamin supplements and homeopathic remedies. Patients should include all the medications they take, not just those for psychiatric and/or substance use disorders. It is important for patients to provide information regarding any allergies, side effects and prior experience with any medication.
Silver Hill Hospital believes that it is important to treat both the substance use disorder and mental illness simultaneously as they are equally important in the overall success of managing your recovery. Often, each diagnosis has its own treatment and patients are taught to manage their entire range of problems.
One week’s worth of clothing, in one small suitcase, is sufficient.
Yes, provided they are supervised.
Not during program hours, and only with the approval of your treatment team. Cell phones are not permitted. We recommend that you bring a list of frequently called numbers with you, as there are telephones available on the unit for patient use.
Yes, and you are encouraged to do so.
We do not allow patients to bring their laptops or computers as we know this sometimes can distract a person from treatment. We do have computers available in the Patient and Medical Library if your treatment team determines that you can have access to them.
Yes. Staff will assist you in opening your care packages.
Not on the adult or adolescent inpatient units, but laundry services are available at an additional fee if needed.
In the Transitional Living Program each house is equipped with a washer and dryer.
MedlinePlus is a great start, as it is a reputable resource of health information from the world's largest medical library, the National Library of Medicine.
The National Alliance on Mental Illness is another resource on this topic.
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