Frequently Asked Questions

Inpatient

Is there a psychiatrist on site at all times?

Yes. There is a psychiatrist on site at Silver Hill Hospital 24 hours a day, 365 days a year. 

How often will I see my psychiatrist?

Each day.

How often will I see my social worker?

On a daily basis.

Should I bring my medications with me?

Yes. You should bring all medications you are currently taking, including prescription medications, over-the-counter drugs, vitamin supplements and homeopathic remedies.

Will you change my medications?

Your psychiatrist will determine if medications are appropriate. Any medication changes will be discussed with you prior to being made.

Can I have my phone or computer?

No. Personal phones and computers are not permitted in the facility.

How long will I be there?

Your psychiatrist will discuss with you how long you will be here for treatment. The average length of stay in Main 1/Lodge is 5-7 days and Acute Care Unit is 10-14 days. The average length of stay on the Adolescent Inpatient Unit is 7-10 days.

What is a typical day in the Acute Care Unit?

What is a typical day in the Main House and the Lodge?

What is a typical day in the Adolescent Inpatient Unit?

Will I be allowed to smoke (Adult Inpatient only)?

Yes. Smoking is permitted in designated areas.

Is the unit locked?

Yes. All inpatient units are locked.

Can I leave when I want to?

If you wish to leave the hospital prior to your suggested discharge date, you are encouraged to discuss it with you psychiatrist.

What do I do when I leave?

We take discharge planning very seriously and our clinical staff will work with you and your family from day one to create a safe, healthy, and meaningful plan for life after you are discharged. This may include further residential treatment, intensive outpatient treatment, or scheduled appointments with your physicians and therapists.

Can people send things to me/care package?

Yes. Please refer to the what to bring list to determine what is permitted.

Will I be allowed to do school work? (Adolescent Inpatient)

Yes. Time is set aside each day for school work under the guidance of a certified teacher.

May I have visitors?

Yes. Adults and children 12+ who are members of your immediate family may visit you. Only 2 visitors are permitted at a time in designated areas.

What are the visiting hours?

Transitional Living

How often will I see my psychiatrist?

At least once a week. More often if needed

How often will I see my social worker?

Each day in group meetings. Once a week individually.

Will I have my own room?

All rooms are designed as doubles. However, private rooms can be made available at an additional cost.

Will you change my medications?

Your psychiatrist will determine if medications are appropriate. Any medication changes will be discussed with you prior to being made.

Should I bring my medications with me?

Yes. You should bring all medications you are currently taking, including prescription medications, over-the-counter drugs, vitamin supplements and homeopathic remedies.

What are the exercise options?

We have an onsite fitness center, a large gymnasium, and an indoor pool available to patients.

When can I use the fitness center and pool?

During the open free times listed on your daily schedule.

Will I be allowed to smoke?

Yes. Smoking is permitted in designated areas.

Can I have my phone and computer?

In the Adult Transitional Living Program, while personal cellphones and computers are not permitted, you will have access to iPads and computers within the residence.

In the Adolescent Transitional Living Program, no phones or personal computers are permitted. There are computers in the houses available for use for school purposes only. Phones may be kept in the staff office to access contact information.

How do I get access to Wellness Services?

Our Wellness program coordinator will assist Adult Transitional Living Program patients in scheduling wellness services.

Are Wellness Services covered by insurance?

No. Wellness Services are self-pay.

What happens when I leave?

We take discharge planning very seriously and our clinical staff will work with you and your family from day one to create a safe, healthy, and meaningful discharge plan. This may include further residential treatment, intensive outpatient treatment, or scheduled appointments with your physicians and therapists.

Can people send things to me/care package?

Yes. Please refer to the what to bring list to determine what is permitted in your program.

Can my dog visit?

No animals are permitted on campus. However, trained volunteers and dogs from The Good Dog Foundation provide pet therapy visits.

How do I know if I have an eating disorder? (EDO Program)

It’s not unusual in our culture for people to be concerned about body image and what or how much to eat. This concern crosses the line into a disorder when its intensity, and the severity of the behaviors related to it, become unhealthy and uncontrollable. People with eating disorders go to extreme lengths to control their food intake and often adopt very rigid rules about foods they are “allowed and not allowed” to eat. Episodes of extreme control are often punctuated by episodes of feeling “out-of-control” with food. These patterns can lead to extreme feelings of shame, guilt, and self-loathing.

What do I do if a loved one has an eating disorder but doesn’t want treatment? (EDO Program)

Often people struggling with an eating disorder are afraid or unwilling to give up the behaviors and beliefs associated with it despite the great suffering they are causing. They will deny or minimize the “costs” of their illness – to their health, mood, relationships and self-esteem. We suggest you let your loved one know you are concerned about them. In a compassionate, non-judgmental manner, offer your observations of what the eating disorder appears to be doing to them, and let them know you will help them find the help they need.

Do I have to attend 12-step meetings?

Yes, the 12-step meetings are one of the foundations of the recovery process in the Adult Addiction Transitional Living Program.

Do I have to go to group meetings?

Yes. All activities listed on your daily schedule are integral to your recovery and require your attendance.

Am I allowed to leave the campus?

In our Adult Transitional Living Program, after you have been in the program for 14 days, you are permitted to request a day pass to leave the campus. After 21 days, you may request an overnight pass. Requests are reviewed and approved by your treatment team. Patients have the option to attend an early bird AA meeting in New Canaan after being in the program for four days. If you have a medical or dental appointment, arrangements can be made with your treatment team’s approval.

Intensive Outpatient Program & Outpatient Addiction Program

How many days a week is this program?

The 4-week Adolescent Intensive Outpatient Program is 3 days a week.
The 6-week Addiction Intensive Outpatient Program is 3 nights a week.
The 6-week Dialectical Behavior Therapy Skills Group meets 3 mornings a week.
The 9-week Dialectical Behavior Therapy Skills Group meets 2 mornings a week.
The 6-week Women’s DBT and Safe Relationships IOP, meets 3 mornings a week.
The 6-week Outpatient Addiction Program is 3 mornings a week and medical detoxification time frame is determined on an individual case-by-case basis.

Will I see a Silver Hill Psychiatrist?

Only in our Outpatient Addiction Program will you meet with one of our psychiatrists weekly while in the program. In all our other Intensive Outpatient Programs, patients need to maintain a relationship with their community clinicians.

Will I have individual treatment?

Only in our Outpatient Addiction Program will you meet with a social worker every week in addition to meeting with the psychiatrist weekly. All our other Intensive Outpatient Programs are group-based programs.

Are these programs covered by insurance?

Silver Hill Hospital participates in many insurance and managed care networks that provide coverage for intensive outpatient services. We are required under our insurance contracts to collect co-payments, deductibles or co-insurance for which the insured is financially responsible. Our Admissions Staff can help you determine your insurance benefits and the amount, if any, of your financial obligation for the treatment.

How do I get access to Wellness Services?

If you are enrolled in one of our adult outpatient programs, our wellness program coordinator will assist you in scheduling wellness services.

Are Wellness Services covered by insurance?

No. Wellness Services are self-pay.

May I visit patients in other programs?

No. Current Silver Hill Hospital patients are not permitted to interact with patients in other programs.

Where do I park?

Parking is available in front of the Martin Center and Scavetta House for our adult programs and parking is available in front of K-House for our adolescent program. View our campus map for those locations.

Will I be drug tested?

In our Intensive Outpatient Program for Addiction, there will be random drug screens conducted throughout your treatment. In our Outpatient Addiction Program, urine drug screening is performed twice per week.

Let’s get started.

Allow us to help you get better. Contact us today to find out which program might be right for you, or to begin the process of arranging for treatment.

Call us at
1 (866) 542 4455

– OR – Contact Us